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State Legislature Directs $2.4 Billion to Expand Aged Care in Toorak

New legislation directing $2.4 billion to community aged care services over four years is expected to increase home support hours and reduce waiting lists for Toorak's fast-growing older population.

By Toorak Policy Desk · Published 25 July 2026

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The state legislature passed its Community Aged Care Expansion Bill on July 8, reshaping how care services reach residents aged 65 and over who prefer to age at home rather than in residential facilities. The legislation allocates $2.4 billion across four years to boost in-home support, personal care coordination, and allied health services in all regional districts, including Toorak. For a municipality where residents over 65 now comprise 18 percent of the population according to the latest census data, the policy carries immediate practical weight.

Who Gets Help and When

The bill creates a new funding stream that Toorak's Local Community Care Service Board says will allow them to hire an estimated 240 additional care workers and coordinators across the municipality by September 2027. Current waiting times for in-home personal care assistance in Toorak stand at 4 to 6 weeks, according to the board's March 2026 service report. Under the legislation, residents approved for support are expected to move to active care within 2 weeks. That reduction matters for families juggling work and caring duties. Ellen Vasquez, director of the Toorak Caregivers Network, told the service board in June that delays leave working adult children making costly last-minute private hire decisions or taking unpaid leave.

The legislation also expands the definition of covered services. Residents can now access funded support for transport to medical appointments, meal preparation, medication management, and light household tasks. Previously, only personal care (bathing, dressing, toileting) and nursing support qualified for subsidy. This broadens access for people managing chronic illness on fixed incomes. A Toorak resident receiving the aged pension, currently $395 per week, would have paid out-of-pocket for transport and meal help before July 8. Those costs now fall under the state subsidy framework, reducing household spending pressure.

Budget Impact and the Timeline Ahead

The $2.4 billion allocation in the state's 2026-27 budget papers breaks down as $580 million in year one, with annual increases to $680 million by 2029-30. Toorak's share, based on population and needs assessment, is projected to receive $14.2 million in the first year. The Local Community Care Service Board must submit a staffing and service delivery plan to the state Department of Health and Aged Care by August 31. Implementation of new hire training and scheduling begins in September, with the board targeting full roster expansion by December 2026 for routine services and March 2027 for specialized dementia care support.

The legislation also includes a digital component. Residents and their families will access services through a new state-run booking portal launching October 1. That platform allows residents to view available appointment slots, arrange transport, and communicate directly with their assigned care coordinator. For Toorak residents without reliable internet, the law requires all councils to operate phone booking lines and in-person help desks at municipal offices. Toorak's Help Desk on Farrow Street will staff a dedicated aged care booking assistant from 9 a.m. to 4 p.m., Monday to Friday, at no cost.

Questions remain about workforce recruitment and retention. The legislation assumes a 3.2 percent annual wage uplift for care workers, but the state's latest employment outlook data shows aged care worker turnover running at 24 percent annually. Whether those wage increases prove sufficient to attract and keep staff in Toorak's competitive labor market will shape whether the promised service expansion materializes on schedule. The state Department of Health must report to parliament by July 2027 on actual hiring and retention figures.

Residents currently receiving aged care services through Toorak councils face no immediate disruption. Existing arrangements continue unchanged through December 2026. A transition period then runs through March 2027, during which residents and services can shift to the new funding framework. Toorak residents aged 60 and over who think they may qualify for support should contact their council's Community Services office or call the Help Desk to request an assessment.

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